Last Updated: August 2026
We want our customers to have a smooth and satisfactory shopping experience. Please read the following Return & Refund Policy before placing an order.
1. Return EligibilityA return may be accepted when the product is eligible under our return policy and meets the applicable return conditions.Products must generally be returned in their original condition, unused, unwashed, with original tags, packaging, and accessories where applicable.
2. Damaged or Incorrect ProductsIf you receive a damaged, defective, or incorrect product, please contact us as soon as possible through our Contact Us page.Please provide your order details and clear photographs of the product and packaging so that we can review the issue.
3. Non-Returnable ProductsCertain products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable restrictions.The return eligibility of a product will be subject to the information provided on its product page or at the time of purchase.
4. Return RequestTo request a return, contact us with:- Order number- Customer name- Reason for return- Relevant photographs, where required Our team will review the request and provide further instructions if the return is approved.
5. Return ShippingWhere a return is approved, return-shipping responsibility will depend on the reason for the return and the applicable store policy.For products received damaged, defective, or incorrectly, we may provide appropriate assistance after reviewing the case.
6. RefundsOnce an approved return is received and inspected, we will notify you about the status of your refund.If approved, the refund will be processed through the applicable payment method or another suitable method, subject to the circumstances of the order.The time taken for the refund to appear may depend on the payment provider or bank.
7. Order Cancellations cancellation requests may be accepted before an order has been processed or shipped, subject to the circumstances of the order.Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.8. ExchangesProduct exchanges may be available depending on product availability and the applicable return conditions.Customers should contact us before sending any product back for an exchange.
9. Failed or Unaccepted DeliveriesIf an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery, or other customer-related reasons, additional shipping or re-delivery conditions may apply.
10. Contact UsFor return or refund questions, please contact us through our Contact Us page and provide your order number and relevant details.
Note: This is general e-commerce policy content. Before using it as a final business policy, review it against your actual products, return window, shipping arrangements, payment methods, and applicable Indian consumer laws. Do not promise a return/refund period unless your store actually provides it..